Welcome to the Macau Roommate F.A.Q. Here you will find instant answers to the most frequently asked questions about our website and service. If you do not find the answer you are looking for, then please use the contact form on our website to send us an email and we will respond to you within 24 hours.

Please select a topic related to your question below.

Is it FREE to register

Is it FREE to register and use your website?

Yes, registering as an Macau Roommate Basic Member is absolutely free; you can post 2 adverts that will be advertised for free, view all adverts matching your criteria, and you can be contacted by, or contact, other Premium Members Basic Members have access to all adverts matching their criteria but have limited access to contact details and censored communication with other Basic Members. If you want to contact everyone including Basic Members, then you need to upgrade your account to a Premium Member. If you do not want to upgrade, Premium Members will still be able to contact you.

Basic Member Accounts

What is a Basic Member account?

Everyone who registers on Macau Roommate is a Basic Member to start. A Basic Member can be someone who is looking for a room or advertising a room. Basic Members can only contact Premium Members they can not contact other Basic Members. Premium Members can contact everyone on the website.

Premium Member Accounts

What is a Premium Member account?

A Premium Member can be someone who is looking for a room or advertising a room, and has upgraded their account by purchasing a Premium Membership. Premium Members have access to all adverts matching their criteria and full access to any contact details that have been selected for disclosure. Premium Members can contact everyone including Basic Members on our website.

Payment Methods

What method of payments do you accept?

We accept payment via all major credit/debit cards.

I have a question not in the F.A.Q

My questions are not answered, what should I do?

If the above F.A.Q did not answer your question then please use the contact form on our website to send us an email and we will respond to you within 24 hours.